Privacy policy

How we handle your information

Information we collect

Account details (name, email, phone), delivery addresses in Ghana, order history, reviews and, for sellers, business and payout information.

How we use it

To process orders and payments, coordinate delivery, notify you about order progress, prevent fraud, and improve the marketplace.

Payments

Card and Mobile Money details are handled by our payment provider. VORO never stores your full card number or Mobile Money PIN.

Sharing

We share only what a seller needs to fulfil your order, such as your delivery address and contact number. We do not sell your personal information.

Your choices

You can update your profile and addresses in your account, and request deletion of your account by emailing privacy@voro.com.gh.